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Frequently Asked Questions 2016-12-17T21:13:37+00:00

Frequently Asked Questions

This section is a compilation of answers to the questions our Atmosphere for Healing Network viewers commonly ask. Here you’ll find answers to common questions about the features and benefits of this website.

How do I print or save my Founder’s Club Certificate of Recognition? 2017-01-19T15:05:37+00:00

The Atmosphere for Healing Network supports Google Chrome, Safari and Firefox on Windows and Mac. We no longer support any version of Internet Explorer.

Google Chrome: Print

  1. Press Ctrl+P (Mac: Command+P) to open your print setting options. You may also go to Settings>Print.
  2. Choose the printer you want to use.
  3. Choose a printer or action from one of the following sections:
    1. Recent Destinations: Use a recently used printer.
    2. Local Destinations: Use a nearby printer.
    3. Google Cloud Print: Send the print job to a printer connected to your Google Account.

Google Chrome: Save

  1. Press Ctrl+P (Mac: Command+P) to open your print setting options. You may also go to Settings>Print.
  2. Choose a printer.
  3. Click Change to choose the printer you want to use.
  4. Under Local Destinations, select Save as PDF.

For more detailed instructions on printing/saving in Google Chrome click here.


Firefox: Print

  1. Click the Menu button located at the top right of your browser.
  2. In the drop-down window, choose the printer icon.
  3. In the standard print window that opens, adjust settings for what you’re about to print, if necessary. See print window settings for information on what settings can be changed.
  4. Click OK to start printing.

Firefox: Save

  1. Click the Menu button located at the top right of your browser.
  2. In the drop-down window, choose the printer icon.
  3. In the standard print window that opens, click on the list of printer names.
  4. In the drop-down menu, click Adobe PDF.
  5. Click OK to save.
  6. Choose the location on your computer where you want to save your Certificate of Completion.

For more detailed instructions on printing/saving in Firefox click here.


Safari: Print

  1. In your top menu bar, choose File > Print or click Command+P.
  2. Choose your printer in the pop-up box.
  3. Click the Print button.

Safari: Save

  1. In your top menu bar, choose File > PDF.
  2. Choose the location on your computer where you want to save your Certificate of Completion.

For more detailed instructions on printing/saving in Safari click here.

How long does it take for my prayer to post to the prayer wall? 2016-12-15T16:17:22+00:00

Your prayer will be posted to the prayer wall once it has been reviewed by a member of our prayer team. This process usually takes less than 24 hours but may take longer on holidays, weekends, after hours or if we are experiencing a high volume of prayer requests. We apologize for this inconvenience, but we you can assured that we are reviewing each and every prayer that is submitted, praying in agreement with you, and posting your requests to the prayer wall.

Also, to ensure your prayer request is posted to the prayer wall, please do not choose the option to keep your prayer private. Prayer marked “private” are not displayed externally and are only addressed by our internal prayer team.

Why hasn’t my prayer request been posted to the prayer wall? 2016-12-15T16:12:11+00:00

To reduce SPAM and to ensure a prayerful environment, our prayer wall is moderated. Your prayer will be posted to the prayer wall once it has been reviewed by a member of our prayer team. This process usually takes less than 24 hours.

Where can I watch The Atmosphere for Healing Network? 2016-12-14T01:53:51+00:00

We’re working with a leader in the digital broadcast industry to design our Atmosphere for Healing Network platform. This company has helped many ministries, businesses, and nonprofit and government clients. Their expertise will allow us to reach millions in a more cost-effective way than ever before. The Atmosphere for Healing Network will feature

  • Round-the-clock streaming right into homes with a published, easy-to-read telecast schedule.
  • Search for specific programs or themes and watch the content instantly on-demand—whenever you want, wherever you want—on your TV, personal computer, laptop, or cell phone.
  • Access the network initially on a website and through YouTube, and then soon through multiple platforms such as Apple TV, Chromecast, Amazon Fire TV, Roku, and others.
  • In addition to the above mentioned platforms, we have big plans to move beyond these platforms.

KEEP WATCHING FOR ANNOUNCEMENTS AS WE MOVE INTO OTHER PLATFORMS VERY SOON!

Use of streaming by consumers or end-users. 2016-12-14T01:37:24+00:00

These advances in computer networking, combined with powerful home computers and modern operating systems, made streaming media practical and affordable for ordinary consumers. Stand-alone Internet radio devices emerged to offer listeners a no-computer option for listening to audio streams. These audio streaming services have become increasingly popular over recent years, as streaming music hit a record of 118.1 billion streams in 2013. In general, multimedia content has a large volume, so media storage and transmission costs are still significant. To offset this somewhat, media are generally compressed for both storage and streaming. Increasing consumer demand for streaming of high definition (HD) content has led the industry to develop a number of technologies such as WirelessHD  or ITU-T G.hn, which are optimized for streaming HD content without forcing the user to install new networking cables. In 1996, digital pioneer Marc Scarpa produced the first large-scale, online, live broadcast in history, the Adam Yauch-led Tibetan Freedom Concert, an event that would define the format of social change broadcasts. Scarpa continued to pioneer in the streaming media world with projects such as Woodstock ’99, Townhall with President Clinton, and more recently Covered CA’s campaign “Tell a Friend Get Covered” which was live streamed on YouTube.

As of 2016, a media stream can be streamed either “live” or “on demand”. Live streams are generally provided by a means called “true streaming”. True streaming sends the information straight to the computer or device without saving the file to a hard disk. On-demand streaming is provided by a means called progressive streaming or progressive download. Progressive streaming saves the file to a hard disk and then is played from that location. On-demand streams are often saved to hard disks and servers for extended amounts of time; while the live streams are only available at one time only (e.g., during the football game). Streaming media is increasingly being coupled with use of social media. For example, sites such as YouTube encourage social interaction in webcasts through features such as live chat, online surveys, user posting of comments online and more. Furthermore, streaming media is increasingly being used for social business and e-learning. Due the popularity of the streaming medias, many developers have introduced free HD movie streaming apps for the people who use smaller devices such as tablets and smartphones for everyday purposes.

What is Live Streaming? 2016-12-14T01:34:35+00:00

Live streaming refers to Internet content delivered in real-time, as events happen, much as live television broadcasts its contents over the airwaves via a television signal. Live internet streaming requires a form of source media (e.g. a video camera, an audio interface, screen capture software), an encoder to digitize the content, a media publisher, and a content delivery network to distribute and deliver the content. Live streaming does not need to be recorded at the origination point, although it frequently is.

What is streaming? 2016-12-14T01:31:35+00:00

Streaming or media streaming is a technique for transferring data so that it can be processed as a steady and continuous stream. Streaming technologies are becoming increasingly important with the growth of the Internet because most users do not have fast enough access to download large multimedia files quickly. With streaming, the client browser or plug-in can start displaying the data before the entire file has been transmitted.

The nature of streaming makes it much easier for people is watch or listen to large files much more easily and quickly, even in remote areas.

Additional text giving information. 2016-12-14T01:29:38+00:00

Just like every time you send a text message, standard message and data rates apply to using your phone. If you have any further questions feel free to contact us. Key words (please don’t type “” quotation marks):

  • Text “BHM” to 45777 to send a $50 seed gift to Benny Hinn Ministries
  • Text your “gift amount” and “BHM” to 45777 to plant a seed gift of any amount. (ex. $250 BHM)
  • Text “EDIT” to 45777 to edit your account information.
  • Text “REFUND” to 45777 within 15 minutes of your gift, if you entered the wrong amount.
How do I edit my information? 2016-12-14T01:17:25+00:00

If you need to change your credit card information, name, or email address simple text the word “EDIT” to 45777.

How do I unlink and cancel my phone from the text giving platform? 2016-12-14T01:16:42+00:00

If you wish close your account or change your phone number please e-mail cservice@imail.bennyhinn.org or support@kindrid.com.

What if I enter the wrong amount? May I cancel or adjust my giving amount? 2016-12-14T01:14:37+00:00

When you make a donation, you will receive a text confirmation that re-states your gift amount. If you made a typing mistake you can respond with the word “REFUND” within the first 15 minutes and your credit or debit card will not be charged. After 30 minutes you can contact Kindrid Giving (sayhello@kindrid.com) or Benny Hinn Ministries at 1-800-433-1900 or (cservice@imail.bennyhinn.org) and a refund can be issued for you.

How will I know when my card will be charged? 2016-12-14T01:13:31+00:00

Anytime your card is charged you will receive both an email and a text message confirmation from Kindrid Giving on behalf of Benny Hinn Ministries.

Will my personal information be secure? 2016-12-14T01:12:49+00:00

Benny Hinn Ministries and Kindrid Giving never sends any personal or financial information via text message. Kindrid Giving simply facilitates your donations. Your personal and financial information is always encrypted and stored securely to Level 1 PCI compliant standards (the highest possible rating).

Your phone number is used only to make donating as easy as possible. It will never be sold, traded, or shared. You will only be texted to confirm your donations and for no other reason.

Will my text gift appear on my mobile phone bill? 2016-12-14T01:10:38+00:00

No. Your gift is made using your credit or debit card, and not by your carrier. It will not show up on your phone bill or affect your phone bill balance, although standard text messaging and data rates may apply.

Are there any transaction fees for me to make a gift to Atmosphere for Healing Network/Benny Hinn Ministries? 2016-12-14T01:09:57+00:00

There is no charge for you to make a donation. Standard text messaging and data rates apply just like every time you send a text message or use the internet on your phone.

How do I set up a text giving account and is it secure? 2016-12-14T01:04:46+00:00

When you send your first text gift, you will be sent a link to a secure, encrypted page to enter your name and credit or debit card information. You may choose to store this information for  later use which will make subsequent giving as simple as sending a text (with no further form to fill-out). However, it is not mandatory to create an account and store your information.

Your credit card information not saved on your mobile phone, it is stored on a server to Level 1 PCI compliant standards. Level 1 PCI compliance is a set of rules stated by credit card companies and audited by an independent third party, Level 1 PCI is the highest possible rating. Additionally, all transmissions are encrypted via an HTTPS connection.

What is the 45777 number and who does it belong to? 2016-12-14T01:03:57+00:00

The phone number you are texting is a secure number that belongs Benny Hinn Ministries. It is used exclusively for text giving.

Is BHM case sensitive? 2016-12-14T01:03:07+00:00

No. Just type BHM and text it to 45777. If you make a mistake, you will be automatically sent instructions.

What do I type to send a text donation? 2016-12-14T01:02:35+00:00

To donate by text, just text BHM to 45777. You will receive a text immediately with a link to register. Registration is quick, easy and you only need to register once. Text giving does not affect your phone bill.

What is Text Giving? 2016-12-14T01:01:34+00:00

Text giving allows you to send a secure donation to Benny Hinn Ministries on your mobile phone by texting BHM to 45777.  Simply enter “BHM” and text it to 45777. You will receive a link to confirm your amount. Your Donation goes to Benny Hinn Ministries.

May I use my mobile device to watch the videos on the Atmosphere for Healing Network? 2016-12-14T00:59:26+00:00

YES! The Atmosphere for Healing Network was designed to be compatible and responsive on almost all smart phones and tablets. This means that you can participate from almost any smartphone, tablet, computer or laptop where you have an Internet connection. You will find this website to work beautifully on PC, Mac, iOS (Apple) and Android (Google). This network was designed to be used anywhere, everywhere.

What browsers do you support? 2016-12-14T00:43:34+00:00
When I submit a prayer request, where does it go and who sees it? 2016-12-14T00:40:08+00:00

When you submit your prayer requests, they are sent to our Mighty Warriors Prayer Army, a worldwide group of tens of thousands of faithful believers and instantly posted to the Atmosphere for Healing Network Prayer Wall, unless you choose to not share your prayer request.

REMEMBER: The prayers you post are NOT private. However, you can choose to post anonymously.

What privacy options are available for the information that I post on the Prayer Wall? 2016-12-14T00:33:33+00:00

On the prayer request form you may choose one of the following:

  1. “Share This” (Posts your prayer request and name to the prayer wall.)
  2. “Share This Anonymously” (Posts your prayer request to the prayer wall and your name displays as “anonymous”.)
  3. “DO NOT Share This” (Does not post your prayer.)

Click here to see an example of the Prayer Wall options.

What happens when I click “E-mail me when someone prays”? 2016-12-14T00:30:13+00:00

By checking this option, you will receive an e-mail notification when someone clicks on your prayer request, indicating that they are praying for you as long as your prayer request is displayed on the prayer wall. You may also choose to have all prayer from the Prayer Wall sent to you via e-mail.

How long will my prayer be displayed on the prayer wall? 2016-12-14T00:28:20+00:00

Prayers posted to the prayer wall expire after one calendar month so that as many viewer’s prayers can be displayed and read without slowing down the prayer request system.

How will the Atmosphere For Healing Network serve as a tool for Christ Jesus? 2016-12-14T00:23:22+00:00

We’re working with a leader in the digital broadcast industry to design our Atmosphere for Healing Network platform. This company has helped many ministries, businesses, and nonprofit and government clients. Their expertise will allow us to reach millions in a more cost-effective way than ever before. The Atmosphere for Healing Network will feature

  • Round-the-clock streaming right into homes with a published, easy-to-read telecast schedule.
  • Search for specific programs or themes and watch the content instantly on-demand—whenever you want, wherever you want—on your TV, personal computer, laptop, or cell phone.
  • Access the network initially on a website and through YouTube, and then soon through multiple platforms such as Apple TV, Chromecast, Amazon Fire TV, Roku, and others.
  • Never miss a program because you weren’t in front of a television at the right time or forget to record a telecast!
What does the Atmosphere for Healing Network Include for You and the World? 2016-12-14T00:24:05+00:00
  • Programming you’ll enjoy that includes current and classic This Is Your Day shows, crusade highlights, worship programs, healing services, School of Ministry teaching programs, interviews covering a wide range of spiritual, health, financial, emotional, and family subjects, and much more.
  • Live broadcasts and events from both the ministry studio in California and miracle services and conferences across America and around the world.
  • Other leading ministry programs, particularly by those individuals, churches, and organizations that emphasize evangelism by proclaiming the Good News of the Gospel of Jesus Christ and are focused on the presence, power, and a relationship with the Holy Spirit.
  • International ministry programs scheduled to coincide with prime viewing times in Europe, Africa, Asia, the Middle East, and South America and are telecast in languages such as Spanish, French, Portuguese, and Arabic.
What will the Atmosphere for Healing Network mean for you? 2016-12-14T00:24:40+00:00

The benefits and advantages of this remarkable network are numerous:

  • You’ll receive programming that includes current and classic This Is Your Day shows, crusade highlights, worship programs, and healing services from around the globe.
  • You will be able to access programs by leading ministers, both timely and timeless.
  • You can enjoy the excitement of live telecasts and events from the California studio and services around the world.
  • And you can access it all on demand, 24/7, whenever you want to watch.

With the launch of this powerful network, you’ll never miss another program because you weren’t in front of a TV at the right time or forgot to record a telecast.

Unlike traditional television, you’ll be able to watch all of our programs on demand—whenever you want, wherever you want—on your TV, personal computer, laptop, or cell phone.

With the launching of our Atmosphere for Healing Network, the tomorrow we imagined yesterday is here today!

What does the Atmosphere for Healing Network mean for our world today? 2016-12-14T00:25:26+00:00

The network launched December 7, 2016. We are quickly expanding the entire online network into other platforms such as Apple TV, Chromecast, Amazon Fire TV, Roku, and others.

No matter where viewers are in the world—Europe, Africa, Asia, the Middle East, or South America—they will hear the life-giving message of Jesus Christ and learn about the power of the Holy Spirit. They’ll be able to watch the This Is Your Day telecasts as well as many other ministers from around the world who are actively sharing the work of the Holy Spirit through signs and wonders. Programs will air in English, but time slots will also be reserved for Spanish, French, Portuguese, and Arabic.

Why the Atmosphere for Healing Network? 2016-12-14T00:25:56+00:00

Because network access is exploding around the world, we can’t ignore these facts:

  • There are currently almost as many cell phone subscriptions (6.8 billion) as there are people on the earth (7.5 billion).
  • Nearly half of the world’s population has an Internet connection today (compared to less than 1 percent 20 years ago), and that number continues to expand exponentially each year.
  • There are currently more than two billion personal computers, smart phones, iPads (Apple has sold 170 million iPads to date), and notebook computers already in use around the globe.
  • It is estimated that a half billion more computers, tablets, laptops, and desktop personal computers will ship in this coming year and even more the next year.

That means we have the unique opportunity to share the message of Jesus and the power of the Holy Spirit with people around the world, regardless of where they live, what nationality they are, or even what faith they currently profess.

This is a rare opportunity that we have never had before in history!

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